Eligibility for Refunds

Refunds may be requested if:

• Services do not meet the specifications outlined in the contract.
• The agreed-upon results or deliverables were not provided.

Time Frame for Refund Requests

Refund requests must be submitted within 30 days of receiving the service. Requests submitted after this period will not be considered.Refund will be processed within 5- 6 business days

Refund Process

To initiate a refund request, please contact us at info@webitmart.in with the following information:

• Your name and contact information
• Invoice number or order ID
• A detailed description of the reason for the refund request
• Any supporting documentation (e.g., screenshots, correspondence)

Types of Refunds

Full Refund: Available for services that have not been delivered or started.
Partial Refund: May be offered for partially completed services, based on the extent of work performed.

Non-Refundable Services

The following services are non-refundable:

• Services that have already been executed or completed.
• Consultation hours that have been utilized.
• Subscription or retainer-based services once the billing cycle has commenced.

Discretionary Refunds

We reserve the right to review refund requests on a case-by-case basis and grant refunds at our discretion based on the circumstances.

Communication of Refund Status

Once a refund request is received, we will review it and notify you of our decision within [5-7 Business days].

Amendments to the Policy

This refund policy may be updated from time to time. Clients will be notified of significant changes via email or through an announcement on our website.

Contact Information

For any questions or concerns regarding this refund policy, please contact us at:
Email: info@webitmart.in +91-7982574491
Account Details Bank Name Kotak Mhindra Bank Name Vikas Thakur Account Number 0246012751